In order for TrackIt! (University College’s new help desk ticket system) to function properly, you must use
<a href="http://www.microsoft.com/windows/ie/default.mspx">Internet Explorer</a> and a PC. TrackIt! will not work
on a Macintosh computer.<br />
<br /> 
On first use, you will be prompted to install several ActiveX controls from Numara Software.
You must accept and install each one in order for the system to work.<br />
<br />
If you have problems or questions, please contact us at 8-2707 or e-mail
<a href="mailto:iasmith@iupui.edu">iasmith@iupui.edu</a>.